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Terms for Business Bots and our website: Our website address is: http://p87.178.myftpupload.com.

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Welcome to Business Bots UK. These Terms and Conditions (the “Terms”) govern your access to and use of our services, including the development, maintenance, and support of AI solutions tailored for your business. By engaging with Business Bots UK, you agree to these Terms in full. If you do not agree to these Terms, please refrain from using our services.

Terms and Conditions 

  1. Definitions

1.1 “Company” refers to Business Bots UK.

1.2 “Client” refers to the individual or entity entering into an agreement with the Company.

1.3 “Services” refers to all products, deliverables, and work provided by the Company, including but not limited to AI development, maintenance, and support.

1.4 “Contract” refers to the signed agreement between the Company and the Client, including these Terms.

1.5 “Deposit” refers to the initial percentage payment required prior to project commencement.

1.6 “Full Payment” refers to the remaining balance due after the Deposit is paid.

1.7 “Call Fees” refer to charges for consultation or service-related calls as requested by the Client.

  1. Scope of Services

2.1 The Company agrees to deliver Services as outlined in the Contract signed by both parties.

2.2 Any additional requests outside the agreed scope will be treated as separate and may incur additional charges.

  1. Payment Terms

3.1 Deposit Requirement: A Deposit of 25%-50% of the total project cost is required upon signing the Contract. The percentage is determined based on the specific AI assistance selected.

3.2 Full Payment: The remaining balance is due in full upon request from the Company. This payment is mandatory and must be made no later than 3-7 days prior to the project launch date.

3.3 Monthly Payments: For ongoing services or subscriptions, the Client agrees to pay the Company on a monthly basis as outlined in the Contract. Payment is due on the specified date each month, with no exceptions.

3.4 Call Fees:

  • If the Client requests consultation or service-related calls outside the agreed project scope, the Client will be charged an agreed rate per minute (e.g., £0.40 per minute).
  • Call fees will be invoiced separately and must be paid in accordance with the standard payment terms outlined in these Terms.
  • The Client agrees to confirm their understanding of applicable call fees prior to engaging in such calls. Failure to dispute call fees within [7] days of receiving the invoice constitutes acceptance of the charges.

3.5 Discounts: All discounts must be pre-approved and explicitly stated in the Contract. No verbal agreements or implied discounts will be honored.

3.6 Late Payments: Failure to pay invoices by the due date will result in a late fee of [Insert Amount/Percentage] and may lead to suspension of Services.

3.7 Non-Refundable Deposit: Deposits are non-refundable unless the Company fails to deliver the agreed Services.

  1. Project Timelines and Deliverable

4.1 The Company will endeavor to meet all deadlines as outlined in the Contract. However, delays caused by the Client (e.g., failure to provide required information, content, or feedback) may result in project timeline extensions.

4.2 The Company will not be held liable for delays caused by third-party vendors or unforeseen circumstances.

  1. Client Responsibilities

5.1 The Client agrees to provide all necessary access, information, and materials required for the successful completion of the project.

5.2 The Client is responsible for reviewing deliverables and providing timely feedback. Failure to do so may result in delays or additional costs.

5.3 The Client agrees to use the Company’s Services in compliance with all applicable laws and regulations.

  1. Call Fees and Consultation Costs

6.1 Applicability:

  • Call fees apply to any consultation, troubleshooting, or service-related calls requested by the Client, excluding calls explicitly included in the Contract.

6.2 Rate and Billing:

  • Calls are charged at an agreed rate, typically starting from £0.40 per minute. The exact rate will be specified in the Contract or in writing prior to the call.
  • Invoices for call fees will include a detailed breakdown of call duration and associated costs.

6.3 Approval and Payment:

  • By initiating or requesting a call, the Client agrees to the applicable rates.
  • Payment for call fees must be made within the payment terms specified in the invoice.

6.4 Disputes:

  • Any disputes regarding call fees must be raised within [7] days of invoice receipt.
  • Failure to dispute within this period will result in the Client being liable for the full amount invoiced.
  1. Confidentiality

7.1 Both parties agree to maintain the confidentiality of all non-public information shared during the course of the project.

7.2 The Company may use the Client’s project in its portfolio or marketing materials unless the Client requests otherwise in writing.

  1. Intellectual Property

8.1 The Company retains all intellectual property rights to pre-existing tools, frameworks, and proprietary technology used in the creation of the Services.

8.2 Upon full payment, the Client will receive ownership rights to the deliverables as outlined in the Contract, excluding pre-existing tools or frameworks.

8.3 The Client may not resell or distribute the Company’s work without explicit written consent.

  1. Termination

9.1 Either party may terminate the Contract with [Insert Notice Period] written notice.

9.2 If the Client terminates the Contract before completion, the Deposit and any payments for work completed to date are non-refundable.

9.3 The Company reserves the right to terminate the Contract if the Client breaches these Terms or fails to make payments.

  1. Liability and Indemnification

10.1 The Company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services.

10.2 The Client agrees to indemnify and hold harmless the Company against any claims, losses, or damages resulting from the misuse of the Services.

  1. Warranty Disclaimer

11.1 The Company provides its Services “as is” and does not guarantee error-free or uninterrupted performance.

11.2 The Company is not responsible for third-party tools, integrations, or APIs used in the project.

  1. Force Majeure

The Company will not be held liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government restrictions, or technical failures.

  1. Dispute Resolution

13.1 Any disputes arising from these Terms will be resolved through negotiation between the parties.

13.2 If unresolved, disputes will be subject to mediation or arbitration in accordance with the laws of United Kingdom and Europe. 

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

  1. Amendments

The Company reserves the right to amend these Terms at any time. Clients will be notified of changes, and continued use of the Services constitutes acceptance of the updated Terms.

  1. Entire Agreement

These Terms, along with the signed Contract, represent the entire agreement between the Company and the Client. Any additional terms must be agreed to in writing by both parties.

For any questions or clarifications regarding these Terms, please contact [email protected]